We kindly request that you cancel AT LEAST 24 hours prior to your appointment if something unexpected comes up. You can do so online through your confirmation/reminder link. For appointments canceled within 24 hours, for no-shows, or if you are more than 10 minutes late for your appointment time, we will charge the full appointment cost. For no-shows we add an additional 20% gratuity fee. If you are sick, please text 575.224.2383 as early in the morning as possible.